SYSTEM DOCUMENTATION

Last Updated: January 2026

1. DATA CONTROLLER IDENTIFICATION

The data controller responsible for processing personal data through this website is viewportforge, located at Crer. Ermita 41, Calafell, Tarragona, España. For any inquiries regarding data protection, you may contact us at [email protected].

2. DATA WE COLLECT

When you interact with our systems, we may collect the following categories of personal data:

• - Identification data: name, email address, phone number
• - Technical data: IP address, browser type, operating system, device identifiers
• - Usage data: pages visited, time spent, navigation patterns, referral sources
• - Communication data: messages sent through contact forms, email correspondence
• - Transaction data: payment information processed through secure third-party providers

3. PURPOSE OF DATA PROCESSING

We process your personal data for the following purposes:

• - To provide and maintain our web design services
• - To communicate regarding project inquiries and support requests
• - To process transactions and send related information
• - To comply with legal obligations under EU regulations
• - To improve our website functionality and user experience
• - To send marketing communications only with explicit consent

4. LEGAL BASIS FOR PROCESSING

We process personal data based on: (a) performance of a contract for service delivery; (b) legitimate interest in improving our services; (c) consent for marketing communications; and (d) compliance with legal obligations under Regulation (EU) 2016/679 (GDPR).

5. DATA RETENTION

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are retained for 24 months. Transaction records are retained for 6 years in compliance with Spanish tax regulations. You may request early deletion at any time.

6. YOUR RIGHTS UNDER GDPR

As a data subject, you have the following rights:

• - Right of access (Article 15): Request a copy of your personal data
• - Right to rectification (Article 16): Correct inaccurate data
• - Right to erasure (Article 17): Request deletion of your data
• - Right to restriction (Article 18): Limit processing of your data
• - Right to data portability (Article 20): Receive your data in structured format
• - Right to object (Article 21): Object to processing based on legitimate interest
• - Right to withdraw consent (Article 7): Withdraw consent at any time

7. DATA TRANSFERS

Your data may be transferred to and processed in countries outside the European Economic Area. In such cases, we ensure adequate safeguards through Standard Contractual Clauses (SCCs) or adequacy decisions as required by the European Commission.

8. CONTACT FOR DATA INQUIRIES

To exercise your rights or submit data protection inquiries, contact: [email protected] or write to Crer. Ermita 41, Calafell, Tarragona, España. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

Last Updated: January 2026

1. WHAT ARE COOKIES

Cookies are small text files stored on your device when you visit our website. They help us recognize your browser and remember certain information about your visit.

2. COOKIES WE USE

• - Essential cookies: Required for basic website functionality. Cannot be disabled.
• - Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• - Preference cookies: Remember your settings and choices to provide personalized features.
• - Marketing cookies: Track visitors across websites to display relevant advertisements.

3. MANAGING COOKIES

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may affect website functionality. For more information, visit aboutcookies.org.

4. THIRD-PARTY COOKIES

Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies. Please refer to the respective privacy policies of these services for more information.

5. CONSENT

By continuing to use our website, you consent to the use of cookies as described in this policy. You may withdraw consent at any time by clearing your browser cookies or adjusting your browser settings.

Last Updated: January 2026

1. GENERAL TERMS

At viewportforge, we are committed to delivering high-quality web design services. This refund policy outlines the conditions under which refunds may be issued for services rendered from our headquarters at Crer. Ermita 41, Calafell, Tarragona, España.

2. PROJECT DEPOSITS

Project deposits are non-refundable once work has commenced. Prior to commencement, deposits may be refunded within 14 calendar days of payment, minus administrative fees of 5%.

3. MILESTONE PAYMENTS

Payments for completed project milestones are non-refundable. If a project is cancelled by the client after a milestone has been delivered and approved, no refund will be issued for that milestone.

4. FULL PROJECT REFUNDS

A full refund may be issued if viewportforge fails to deliver the agreed-upon services within the contractually specified timeframe, provided the delay is solely attributable to viewportforge and not to client-caused delays.

5. SERVICE SUBSCRIPTIONS

Monthly or annual service subscriptions may be cancelled at any time. Refunds for prepaid periods will be calculated on a pro-rata basis for unused time, minus any setup fees.

6. HOW TO REQUEST A REFUND

Submit refund requests to [email protected] with your project reference number and reason for the request. All refund requests will be reviewed within 5 business days. Approved refunds will be processed within 14 calendar days.

7. DISPUTE RESOLUTION

In the event of a dispute, both parties agree to attempt resolution through good-faith negotiation before pursuing any legal remedies. This policy is governed by Spanish consumer protection laws and EU regulations.

Last Updated: January 2026

1. ACCEPTANCE OF TERMS

By accessing or using the services provided by viewportforge, operating from Crer. Ermita 41, Calafell, Tarragona, España, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. SERVICES DESCRIPTION

viewportforge provides web design, development, and digital consulting services. Service specifications, deliverables, timelines, and pricing are defined in individual project proposals and statements of work.

3. CLIENT RESPONSIBILITIES

Clients are responsible for providing timely feedback, content, and access credentials necessary for project completion. Delays caused by client non-responsiveness may result in project timeline extensions.

4. INTELLECTUAL PROPERTY

Upon full payment, the client receives ownership of all custom deliverables created specifically for their project. viewportforge retains the right to display work in portfolios and marketing materials unless otherwise agreed in writing.

5. CONFIDENTIALITY

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement. This obligation survives the termination of the agreement for a period of 24 months.

6. LIMITATION OF LIABILITY

viewportforge shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed the total amount paid by the client for the specific service giving rise to the claim.

7. TERMINATION

Either party may terminate an agreement with 30 days written notice. Upon termination, the client is responsible for payment of all work completed up to the termination date.

8. GOVERNING LAW

These terms are governed by the laws of Spain and the European Union. Any disputes shall be resolved in the courts of Tarragona, Spain.

9. CONTACT

For questions about these Terms of Service, contact: [email protected] or Crer. Ermita 41, Calafell, Tarragona, España.